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South Anchorage Dental Center Privacy Policy

Effective Date: August 25, 2026

Your privacy is important to us. This Privacy Policy explains what information South Anchorage Dental Center collects, how we use it, and how we protect it. We use your data for the purpose of providing and improving our services. When it comes to collecting data, we follow a few fundamental principles.

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, protect our rights, or operate our business, and never in a way that conflicts with the SMS consent terms below.
  • We don’t store personal information unless it is required for the ongoing operation of our site or our business. You can ask us to delete it at any time.
  • We take all reasonable measures to protect your data, and we do not sell personal information.

SMS Communications and Mobile Data

This section governs all text message (SMS) communications and controls over any other statement in this policy regarding the use or sharing of phone numbers collected for SMS.

When you provide your phone number through our contact form and check a consent checkbox, you may consent to receive text messages from South Anchorage Dental Center. The checkboxes are optional and not pre-checked, and consent is not a condition of receiving dental care.

Types of messages

  • Transactional / Informational – appointment confirmations, reminders, reschedule notifications, consultation scheduling, treatment updates, and account or billing information related to your care.
  • Promotional / Marketing – special offers, discounts, new service announcements, and practice updates.

Consent to promotional messages is never required to receive transactional messages or dental services. Message frequency varies; you will receive up to 6 messages per month. Message and data rates may apply. Reply STOP to opt out at any time (you will receive a one-time confirmation), and reply HELP, or call (907) 248-7275, for assistance.

Mobile information and data sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text-message opt-in data is never shared with, or used by, our advertising or analytics tools, including Google Ads and Facebook, and is never used to build advertising audiences.

Information We Collect

Like most website operators, we collect de-identified information that browsers and servers make available (for example, browser type, operating system, referring URLs, and the date and time of a visit) to understand how visitors use our website. We may also collect information that can identify you, such as IP addresses for logged-in users and users leaving blog comments, disclosed only as described in this policy.

Contact forms

When you fill out a contact form, we may collect your name, email address, phone number, physical address, and any comments you provide. These details are stored in a secure database. Phone numbers you provide for SMS are used only as described in the SMS Communications section above and are not used for any other marketing or shared for third-party marketing.

Online payments

Our website may facilitate online payments. We pass payment data to the payment gateway to process the transaction and do not store your payment data.

Cookies

A cookie is a small string of information a website stores on your computer. Our website may place session, preference, and security cookies to deliver our services. You can clear cookies at any time through your browser or device settings.

Third-Party Analytics and Advertising

Our website uses third-party analytics and advertising providers, including Google Analytics, Google Ads, and Facebook, to understand site usage and measure advertising. These tools use cookies and similar technologies to collect site-activity data such as pages viewed and time on site. We do not pass information to Google or Facebook that either company could recognize as personally identifiable information, and, as stated above, SMS opt-in data and phone numbers collected for SMS are never shared with or used by these tools.

Children

Our business does not address anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.

How We Use and Protect Your Data

We use the data we collect to provide our services, improve them, enable interactive features, detect and resolve technical issues, notify you of changes, and provide customer support. We disclose personal information only to employees, contractors, and affiliated organizations who need it to act on our behalf and who have agreed to protect it and not share it further. This disclosure never includes text-message opt-in data or phone numbers collected for SMS, which are governed solely by the SMS Communications section above.

Data retention

We retain your personal data only as long as necessary to complete our business operations or comply with the law, and we retain usage data for internal analysis.

Legal disclosure

We may disclose personal data where we believe in good faith that it is necessary to comply with a subpoena, court order, or governmental request; to protect the safety of users or the public; to protect our legal rights; to investigate wrongdoing; or to protect our business from legal liability.

Business transfers

If we are acquired or, in the unlikely event we go out of business or declare bankruptcy, user information may be transferred to a successor. Any successor is required to honor the commitments in this policy, including the SMS non-sharing terms above.

On-selling data

We will never sell any personally identifying information to any third party.

Your Rights

You can request an exported copy of the personal information we hold about you, and you can request that we correct or delete it, subject to data we are obliged to keep for administrative, legal, or security purposes. Residents of the European Economic Area have additional rights under the GDPR, including rights to access, rectify, erase, restrict, object to, and port their data, and to withdraw consent. This policy is intended to comply with the California Online Privacy Protection Act (CalOPPA) and the Nevada Revised Statutes Chapter 603A. We are governed by the State of Alaska.

Changes to This Policy

We may update this Privacy Policy from time to time at our discretion. Changes will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

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